Privacy Policy (Updated for Ecommerce and Global Compliance)

Nova Masters Consulting is committed to protecting your personal information and privacy rights. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase from novamastersconsulting.com.

1. Information We Collect

Name, email, and contact details when you subscribe, purchase, or book a consultation
Billing and transaction information for purchases
IP address, device info, and browser data for analytics and fraud prevention
Any additional data you voluntarily provide through forms, emails, or consultation intake

2. How We Use Your Data

To deliver purchased products or services
To send order confirmations, receipts, or updates
To personalize your experience and content
To improve website performance and user experience
For legal compliance and security purposes

3. Email Marketing Consent and Unsubscribe Rights

You may unsubscribe at any time by clicking the link in any email or by contacting us directly.
We never sell or rent your contact information to third parties.
You will only receive emails from us that are relevant to your expressed interests.

4. Account Management and Login Policy

Your credentials are securely encrypted and stored in compliance with industry standards.
You are responsible for maintaining the confidentiality of your login details.
We reserve the right to disable or delete inactive, abusive, or suspicious accounts.
You may request account deletion at any time by contacting our support team.

5. Cookies & Analytics

We use cookies to monitor traffic and user behavior.
Cookies help us understand how visitors navigate our site.
You may disable cookies in your browser settings if desired.

6. GDPR / CCPA Compliance

We comply with GDPR (Europe) and CCPA (California).
A designated Data Protection Officer (DPO) oversees compliance.
We use opt-in and opt-out checkboxes for data collection where applicable.
You may request data access, correction, or deletion at any time.

7. Data Retention

We retain data only as long as necessary for legal, tax, or operational purposes.
You may request deletion of your personal data via written request.

8. Third-Party Services

We may use trusted third-party services such as Stripe, PayPal, Mailchimp, and Google Analytics.
Each provider maintains its own data protection policies and terms.

9. Security Measures

All transactions are encrypted using SSL technology.
Our hosting environment is secure and monitored.
We perform regular audits and privacy reviews.

10. Changes to This Policy

This Privacy Policy may be updated. The latest version will always appear on our website.

Contact

For questions, access requests, or privacy concerns, contact us at: support@novamastersconsulting.com